Privacy Policy

Effective Date: August 1, 2026

Privacy Policy for Spaces360 Real Estate Media

Spaces360 Real Estate Media ("Spaces360", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Spaces360 Real Estate Media

Website: https://spaces360.ca

Email: info@spaces360.ca (update if different)

We provide professional real estate media services, including:

• HDR Photography

• Drone Photography & Videography

• Cinematic Listing Videos

• Vertical Social Media Reels

• Matterport 3D Tours

• Floor Plans

• Virtual Staging

• Real Estate Marketing Materials

• Commercial Property Media

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Name

• Email address

• Phone number

• Company or brokerage name

• Property address

• Billing information

• Booking details

• Communications you send us

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visit

• Referral website

• General geographic region

• Cookie identifiers

3. How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule photography appointments

• Deliver purchased services

• Process bookings

• Provide customer support

• Send appointment confirmations

• Deliver media files

• Improve our website and services

• Send newsletters and marketing communications (only if you have subscribed or otherwise consented)

• Comply with legal obligations

4. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may occasionally send information about:

• New services

• Promotions

• Industry tips

• Company updates

• Educational content

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Improve website performance

• Remember your preferences

• Analyze website traffic

• Measure marketing effectiveness

• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Services

We use trusted third-party providers to operate our business. These providers may process personal information on our behalf, including:

• Wix (website hosting and forms)

• HDPhotoHub (order processing and media delivery)

• MailerLite (email marketing)

• Matterport (3D tour hosting)

• Google Workspace (business email)

• Google Analytics (website analytics)

• Meta (Facebook and Instagram advertising and analytics)

• YouTube (embedded videos)

• Payment processors used for secure transactions

Each provider maintains its own privacy practices. We encourage you to review their privacy policies if you would like more information.

7. Analytics

We use website analytics tools to understand how visitors use our website.

These tools help us measure:

• Website traffic

• Popular pages

• Visitor engagement

• Marketing performance

• General usage trends

The information collected is used to improve our services and website experience.

8. Data Sharing

We do not sell your personal information.

We may share information only:

• With trusted service providers that help us operate our business

• To comply with legal obligations

• To protect our legal rights

• As required by applicable law

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services

• Maintain business records

• Meet legal and accounting requirements

• Resolve disputes

• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Withdraw consent where applicable

• Request deletion of certain personal information, subject to legal or contractual obligations

• Ask questions about how your information is handled

To exercise these rights, please contact us using the information below.

12. Children's Privacy

Our services are intended for adults involved in real estate transactions and business activities.

We do not knowingly collect personal information from children under the age of 13.

13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

We encourage visitors to review this policy periodically.

15. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Spaces360 Real Estate Media

Website: https://spaces360.ca

Email: info@spaces360.ca (update if different)

Consent

By using the Spaces360 website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described above.

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